Context
The client needed reliable ongoing care for two NGO websites without turning every update, patch, or backup into a one-off fire drill.
Website Maintenance & Support
A dual-site NGO maintenance retainer for updates, security, backups, and reporting.
Context
The client needed reliable ongoing care for two NGO websites without turning every update, patch, or backup into a one-off fire drill.
Challenge
Maintenance work is operationally important but easy to neglect. The sites needed predictable updates, backups, security checks, performance fixes, and reporting.
Solution
Avlys provided a monthly WordPress support retainer covering content updates, backups, patching, malware scans, performance improvements, fixes, and reporting.
Visual Proof
These visuals are clean representative mockups of the project system, not fabricated client screenshots. Real labels and project context stay in HTML for quality and accessibility.
Detail View
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Workflow View
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Scope
01
Monthly content updates
02
Backups and patching
03
Malware scans
04
Performance fixes and reporting
Process
Step 01
Mapped the user journey, operating workflow, and conversion or handoff points.
Step 02
Defined the information architecture, system rules, and implementation plan.
Step 03
Built the interface, integration layer, content structure, and launch-ready handoff.
Step 04
Reviewed performance, responsiveness, QA issues, and post-launch support needs.
Outcomes
Outcome 01
More reliable upkeep across two NGO websites.
Outcome 02
Reduced operational risk from missed updates.
Outcome 03
Clearer visibility through reporting.
Outcome 04
A predictable support rhythm for ongoing website needs.
Build With Avlys