Website Maintenance & Support

NGO Website Maintenance - Dual-Site Retainer

A dual-site NGO maintenance retainer for updates, security, backups, and reporting.

Type: Website MaintenanceStack: WordPressMarket: India (INR)
NGO Website Maintenance - Dual-Site Retainer case study visual

Context

The client needed reliable ongoing care for two NGO websites without turning every update, patch, or backup into a one-off fire drill.

Challenge

Maintenance work is operationally important but easy to neglect. The sites needed predictable updates, backups, security checks, performance fixes, and reporting.

Solution

Avlys provided a monthly WordPress support retainer covering content updates, backups, patching, malware scans, performance improvements, fixes, and reporting.

Visual Proof

A designed view of the system Avlys delivered.

These visuals are clean representative mockups of the project system, not fabricated client screenshots. Real labels and project context stay in HTML for quality and accessibility.

NGO Website Maintenance - Dual-Site Retainer system view case study visual

Scope

What was delivered.

01

Monthly content updates

02

Backups and patching

03

Malware scans

04

Performance fixes and reporting

Process

Step 01

Mapped the user journey, operating workflow, and conversion or handoff points.

Step 02

Defined the information architecture, system rules, and implementation plan.

Step 03

Built the interface, integration layer, content structure, and launch-ready handoff.

Step 04

Reviewed performance, responsiveness, QA issues, and post-launch support needs.

Outcomes

Outcome 01

More reliable upkeep across two NGO websites.

Outcome 02

Reduced operational risk from missed updates.

Outcome 03

Clearer visibility through reporting.

Outcome 04

A predictable support rhythm for ongoing website needs.

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