Marketplace & Platform Builds

BroMechanic - Multi-City Service Platform

A multi-city bike-service platform with booking, masked calls, and CRM.

Software build · Service Operations Platform · Multi-city web + CRM + call masking

BroMechanic - Multi-City Service Platform case study visual

Project illustration. Not a verified production screenshot.

Engagement: Software build. The case study documents the implementation scope. Live deployment status and usage are not asserted.

The capabilities below describe the work delivered. Quantified business results have not been published.

Context

BroMechanic was expanding beyond Bangalore with Google Ads dependence, mechanic leakage, and no city-wise routing.

Challenge

A marketing site without ops still leaks repeat jobs to mechanics. The website, CRM, and call masking had to be one platform.

Solution

Avlys designed city landing pages, slot booking, Exotel-style masked calling, mechanic assignment, and follow-up sequences as a single system.

Delivered.

Multi-city SEO site

Booking and CRM

Call masking

Mechanic assignment and follow-up

Capabilities delivered.

City pages and lead routing share the same pipeline.

Customer and mechanic numbers can stay masked.

Repeat service can be tracked instead of lost to WhatsApp.

Not split into a website case and an app case.

How it was built.

01

Mapped every role - customers, vendors, admins - and the rules connecting them.

02

Designed the data model, matching or listing logic, and payment/commission flows.

03

Built the portals, onboarding, order management, and admin controls.

04

Stress-tested the role workflows and handed over with operating documentation.

Let’s scope your next system.

30 minutes, engineers on the call, no deck. We’ll map your workflow and tell you honestly whether AI pays back - and what a fixed-price pilot would look like.

Tell us about the project

Request a call or share your requirements. We reply within one business day.