Context
Many Indian and global customers prefer WhatsApp for quick inquiry and follow-up. The system needed to make that channel more structured and useful.
Automation & Chatbot Systems
WhatsApp Chatbot Systems
WhatsApp chatbot systems for FAQs, brochures, buyer requirements, and follow-up.
Software build · WhatsApp Automation · WhatsApp API + AI
Project illustration. Not a verified production screenshot.
Engagement: Software build. The case study documents the implementation scope. Live deployment status and usage are not asserted.
The capabilities below describe the work delivered. Quantified business results have not been published.
Challenge
WhatsApp conversations can become hard to track when every buyer asks different questions. The bot needed to answer, collect context, and route next steps.
Solution
Avlys designed WhatsApp bots for brochures, FAQs, buyer requirements, lead capture, and automated follow-up across real estate, D2C, and service workflows.
Delivered.
WhatsApp FAQ flow
Brochure automation
Buyer requirement capture
Follow-up sequences
Capabilities delivered.
Instant responses to common WhatsApp questions.
More structured buyer and customer data.
Faster brochure and information delivery.
Cleaner routing from chat to sales or support.
How it was built.
01
Mapped the manual workflow: where requests arrive, wait, and get dropped.
02
Designed the automation rules, routing logic, and approval gates with the team.
03
Built the flows, integrations, and logging so every action is traceable.
04
Monitored the first weeks of real usage and tuned rules against actual cases.
Related work.
All case studies →
ad sakhi - Ad-Ops Studio
A tiny ad-ops studio that turns a product URL into a 9:16 creative.
Brand Sahayak - Social Content Platform
A social content desk with AI copy, brand-glossary translation, and scheduling.
RealCRM - Real Estate Pipeline
A real-estate CRM with pipeline stages and a buyer nurture sequence.
Let’s scope your next system.
30 minutes, engineers on the call, no deck. We’ll map your workflow and tell you honestly whether AI pays back - and what a fixed-price pilot would look like.
Tell us about the project
Request a call or share your requirements. We reply within one business day.