Context
Many Indian and global customers prefer WhatsApp for quick inquiry and follow-up. The system needed to make that channel more structured and useful.
Automation & Chatbot Systems
WhatsApp Chatbot Systems
WhatsApp chatbot systems for FAQs, brochures, buyer requirements, and follow-up.
Type: WhatsApp AutomationStack: WhatsApp API + AIMarket: India / International
Challenge
WhatsApp conversations can become hard to track when every buyer asks different questions. The bot needed to answer, collect context, and route next steps.
Solution
Avlys designed WhatsApp bots for brochures, FAQs, buyer requirements, lead capture, and automated follow-up across real estate, D2C, and service workflows.
Visual Proof
A designed view of the system Avlys delivered.
These visuals are clean representative mockups of the project system, not fabricated client screenshots. Real labels and project context stay in HTML for quality and accessibility.
Detail View
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Workflow View
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Scope
What was delivered.
01
WhatsApp FAQ flow
02
Brochure automation
03
Buyer requirement capture
04
Follow-up sequences
Process
Step 01
Mapped the user journey, operating workflow, and conversion or handoff points.
Step 02
Defined the information architecture, system rules, and implementation plan.
Step 03
Built the interface, integration layer, content structure, and launch-ready handoff.
Step 04
Reviewed performance, responsiveness, QA issues, and post-launch support needs.
Outcomes
Outcome 01
Instant responses to common WhatsApp questions.
Outcome 02
More structured buyer and customer data.
Outcome 03
Faster brochure and information delivery.
Outcome 04
Cleaner routing from chat to sales or support.
Related Work
More case studies in this direction.
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